UPS Fulfillment Lead

Springfield Role Highlights

Role Essentials

• Salary: $20-$23/Hour (approx. $46k/Year)
• This role centers on your professional skills within the Package Logistics And Fulfillment space in Springfield.
• Based in: Springfield, OR (a vibrant local hub)
• Flexible Role in Springfield: Fulfillment Lead
• Benefits: Benefits may be available based on employment type.
• Hiring Organization: UPS
• Set your own schedule.
• This Springfield-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our UPS team in Springfield, OR is growing.
• Benefit from working in Springfield, a key hub for the Package Logistics And Fulfillment industry.

About UPS & Our Culture

Leadership at UPS begins on the floor — not in a boardroom. Our Fulfillment Lead positions are the first step on the UPS operations management ladder, designed for high-performing associates who are ready to take ownership of a work area and guide a team toward daily production targets. If you have been searching for warehouse lead jobs near me with real supervisory responsibility, premium pay, and a clear internal promotion pathway into full management, UPS's Fulfillment Lead role is the most credible entry point into one of the most respected logistics leadership careers in America. The experience you build here is recognized across the entire UPS operational network.

What Our Team Says (Employee Reviews)

"Moving into the Fulfillment Lead role changed how I experience work every day. I am not just hitting my own targets anymore — I am responsible for my entire area's performance, and that accountability is genuinely motivating. UPS gave me real leadership coaching, a meaningful pay premium, and a direct line of sight into a supervisor role. If you want a warehouse lead job that actually advances your career rather than just giving you a title, UPS is where I would start." - Current Fulfillment Lead, Tampa, FL.

Role Overview & Responsibilities

As a UPS Fulfillment Lead, you serve as the on-floor extension of your Area Manager inside our fulfillment center — monitoring your team's real-time productivity, coaching individual associates on method compliance, and resolving operational issues the moment they arise so your area never falls behind the shift's throughput targets.

• Real-Time Productivity Coaching: Monitor individual associate productivity rates on your area's digital dashboard during active sort windows, identifying associates running below target and delivering immediate, constructive on-floor coaching that raises their rate without disrupting the belt flow.
• Safety & Method Auditing: Patrol your assigned work area continuously during peak throughput periods, observing associate lifting techniques, equipment operation behaviors, and sort accuracy, correcting any method deviation immediately before it becomes an injury or a service failure.
• Shift Escalation Management: Identify and immediately escalate equipment failures, staffing gaps, volume surges, and safety anomalies to the Area Manager with clear, concise situation reports and recommended immediate actions that protect the shift's departure schedule.

Benefits & Perks

UPS Fulfillment Leads earn a meaningful pay premium above standard associate Teamsters wages, reflecting the additional on-floor leadership responsibility of the role. Full medical, dental, and vision benefits, pension accrual, paid personal days, and UPS Earn & Learn tuition assistance are included. Lead status is formally recognized in UPS's internal promotion selection process and accelerates the pathway to Process Assistant and Operations Supervisor advancement.